{"id":3867,"date":"2024-10-02T11:03:28","date_gmt":"2024-10-02T04:03:28","guid":{"rendered":"https:\/\/dft.vn\/?post_type=projects&p=3867"},"modified":"2024-10-15T09:59:13","modified_gmt":"2024-10-15T02:59:13","slug":"he-thong-crm-bpo","status":"publish","type":"projects","link":"https:\/\/dft.vn\/jp\/projects\/he-thong-crm-bpo\/","title":{"rendered":"BPO\u30b5\u30fc\u30d3\u30b9\u4f01\u696d\u5411\u3051CRM\u30b7\u30b9\u30c6\u30e0"},"content":{"rendered":"

BPO\u30b5\u30fc\u30d3\u30b9\u4f01\u696d\u5411\u3051CRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001Trixbox\u4ea4\u63db\u6a5f\u3068\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u7d71\u5408\u3092\u53ef\u80fd\u306b\u3057\u3001\u30de\u30eb\u30c1\u30c6\u30ca\u30f3\u30c8\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u3092\u5bfe\u5fdc\u3059\u308b\u3002\u73fe\u5728\u3001\u672c\u30b7\u30b9\u30c6\u30e0\u306f800\u4ee5\u4e0a\u306e\u30c6\u30ca\u30f3\u30c8\u3092\u6301\u30644,000\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u3002\u3053\u306e\u7d50\u679c\u3001\u7570\u306a\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30b0\u30eb\u30fc\u30d7\u304c\u5225\u3005\u306e\u696d\u754c\u306e\u9867\u5ba2\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\uff08\u4f8b\u3048\u3070\u3001\u3042\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30b0\u30eb\u30fc\u30d7\u306f\u96fb\u6c17\u901a\u4fe1\u696d\u754c\u306e\u9867\u5ba2\u3092\u62c5\u5f53\u3059\u308b\u4e00\u65b9\u3001\u5225\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30b0\u30eb\u30fc\u30d7\u306f\u9280\u884c\u696d\u754c\u306e\u9867\u5ba2\u3092\u62c5\u5f53\u3059\u308b\uff09\u3002\u305d\u308c\u306b\u30c7\u30fc\u30bf\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u305d\u308c\u305e\u308c\u306e\u9867\u5ba2\u306e\u72ec\u7acb\u3057\u305f\u904b\u7528\u3092\u78ba\u4fdd\u3059\u308b\u3002<\/p>\n

\u672c\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u901a\u8a71\u306a\u3069\u306e\u5165\u529b\u63a5\u7d9a\u30c1\u30e3\u30cd\u30eb\u3092\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001\u5f93\u696d\u54e1\u306f\u96c6\u4e2d\u5f0f\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9\u304b\u3089\u8272\u3005\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u9867\u5ba2\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u7c21\u5358\u306b\u7ba1\u7406\u3057\u3001\u5fdc\u7b54\u3067\u304d\u308b\u3002\u307e\u305f\u3001\u672cCRM\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306e\u7ba1\u7406\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5bfe\u5fdc\u3001\u30c6\u30ca\u30f3\u30c8\u3054\u3068\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u3064\u3044\u3066\u306e\u30ec\u30dd\u30fc\u30c8\u751f\u6210\u3068\u3044\u3046\u6a5f\u80fd\u3082\u5099\u3048\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u3068\u904b\u7528\u52b9\u7387\u306b\u3064\u3044\u3066\u306e\u8a73\u7d30\u306a\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3059\u308b\u3002\u3055\u3089\u306b\u3001\u8a73\u7d30\u306a\u30a2\u30af\u30bb\u30b9\u6a29\u306e\u4ed8\u4e0e\u6a5f\u80fd\u304a\u3088\u3073\u67d4\u8edf\u306a\u30ea\u30af\u30a8\u30b9\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u5272\u308a\u5f53\u3066\u308b\u6a5f\u80fd\u306b\u3088\u308a\u3001\u5404\u9867\u5ba2\u304c\u9069\u5207\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b0\u30eb\u30fc\u30d7\u306b\u7e4b\u3052\u308b\u3053\u3068\u3092\u78ba\u4fdd\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u6700\u9069\u5316\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3002<\/p>\n

\n

\u4e3b\u306a\u6a5f\u80fd\u30e2\u30b8\u30e5\u30fc\u30eb :<\/h3>\n<\/div>\n
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\u9867\u5ba2\u5bfe\u8a71\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb<\/h5>\n
    \n
  • \u9867\u5ba2\u5bfe\u8a71\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\uff1a\u9867\u5ba2\u60c5\u5831\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30ea\u30b9\u30c8\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8cea\u554f\u3002\u7740\u4fe1\u30ea\u30b9\u30c8\u3001\u30a6\u30a9\u30c3\u30c1\u30ea\u30b9\u30c8<\/li>\n
  • \u96fb\u5b50\u30e1\u30fc\u30eb\uff1a\u96fb\u5b50\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u4e00\u89a7\u306e\u7ba1\u7406\u3001\u30e1\u30fc\u30eb\u306e\u95b2\u89a7\u3068\u30c1\u30b1\u30c3\u30c8\u4f5c\u6210\u3001\u8fd4\u4fe1\u30e1\u30fc\u30eb\u306e\u9001\u4fe1<\/li>\n
  • \u30c1\u30e3\u30c3\u30c8\uff1a\u30c1\u30e3\u30c3\u30c8\u30ea\u30b9\u30c8\u306e\u7ba1\u7406\u3001Web\u30b5\u30a4\u30c8\u304b\u3089\u30c1\u30e3\u30c3\u30c8\u3092\u53d7\u4fe1\u3057\u3066\u8fd4\u4fe1\u3059\u308b<\/li>\n
  • \u901a\u77e5\u30b7\u30b9\u30c6\u30e0\uff08Notification\uff09<\/li>\n
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  • \u793e\u5185\u30c1\u30e3\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0<\/li>\n
  • \u901a\u8a71\u7ba1\u7406:\n\u767a\u4fe1\u30ea\u30b9\u30c8; \u672a\u901a\u8a71\u30ea\u30b9\u30c8<\/li>\n<\/ul>\n

     <\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t

    \n\t\t\t\t
    \n\t\t\t\n\t\t\t\n
    \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8<\/h5>\n
      \n
    • \u30ec\u30dd\u30fc\u30c8\u30da\u30fc\u30b8<\/li>\n
    • \u767a\u8a71\u30ec\u30dd\u30fc\u30c8<\/li>\n
    • \u96fb\u8a71\u4ea4\u63db\u624b\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30ec\u30dd\u30fc\u30c8<\/li>\n
    • \u6642\u7cfb\u5217\u30ec\u30dd\u30fc\u30c8<\/li>\n
    • \u72b6\u6cc1\u30ec\u30dd\u30fc\u30c8<\/li>\n
    • \u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u30ec\u30dd\u30fc\u30c8<\/li>\n
    • \u96fb\u8a71\u8ca9\u58f2\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u30ec\u30dd\u30fc\u30c8<\/li>\n
    • \u7740\u4fe1\u30ec\u30dd\u30fc\u30c8<\/li>\n
    • \u30ad\u30e5\u30fc\u3054\u3068\u306e\u30ec\u30dd\u30fc\u30c8<\/li>\n<\/ul>\n

       <\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n

      \n\n\t
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      \u7ba1\u7406\u30e2\u30b8\u30e5\u30fc\u30eb<\/h5>\n
        \n
      • \u7ba1\u7406\u30da\u30fc\u30b8<\/li>\n
      • \u4e00\u822c\u77e5\u8b58<\/li>\n
      • \u8a18\u4e8b\u4e00\u89a7<\/li>\n
      • \u30de\u30eb\u30c1\u30c6\u30ca\u30f3\u30c8\u3068\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7ba1\u7406<\/li>\n
      • \u30e6\u30fc\u30b6\u30fc\u7ba1\u7406\u3001\u6a29\u9650\u5272\u308a\u5f53\u3066\u3001\u6a29\u9650\u30b0\u30eb\u30fc\u30d7\u306e\u7ba1\u7406<\/li>\n
      • \u9867\u5ba2\u7ba1\u7406\u3001\u30d6\u30e9\u30c3\u30af\u30ea\u30b9\u30c8\u7ba1\u7406<\/li>\n
      • \u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001SMS\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u30e1\u30fc\u30eb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u7ba1\u7406<\/li>\n
      • KPI\u7ba1\u7406\u3001\u30b3\u30fc\u30eb\u306e\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0<\/li>\n
      • \u901a\u8a71\u7ba1\u7406\u3001\u9332\u97f3\u7ba1\u7406<\/li>\n
      • \u6599\u91d1\u7ba1\u7406<\/li>\n
      • \u4e00\u822c\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u306e\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u3001\u6599\u91d1\u8a08\u7b97\u3001\u51e6\u7406\u30c1\u30b1\u30c3\u30c8\u767a\u884c\u7406\u7531\u3001\u30c1\u30e3\u30c3\u30c8\u8a2d\u5b9a\u3001\u96fb\u5b50\u30e1\u30fc\u30eb\u30c1\u30e3\u30cd\u30eb\u69cb\u6210\u3001\u96fb\u8a71\u4ea4\u63db\u624b\u306e\u696d\u52d9\u72b6\u6cc1\u3001\u5165\u529b\u901a\u8a71\u306e\u30ad\u30e5\u30fc\u3001\u30eb\u30fc\u30c8\u30b3\u30fc\u30eb\u6226\u7565\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u60c5\u5831\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u60c5\u5831\u7ba1\u7406\u3001\u901a\u8a71\u30b9\u30c6\u30fc\u30bf\u30b9<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t
        \n\t\t\t\t
        \n\t\t\t\n\t\t\t\n
        \u30ec\u30dd\u30fc\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb<\/h5>\n
          \n
        • \u30b5\u30de\u30ea\u30fc\u30ec\u30dd\u30fc\u30c8<\/li>\n
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        • \u6642\u7cfb\u5217\u30ec\u30dd\u30fc\u30c8\uff1a\u96fb\u8a71\u4ea4\u63db\u624b\u5225\u306e\u30ec\u30dd\u30fc\u30c8\u3001\u5fdc\u7b54\u3057\u305f\u901a\u8a71\u30ec\u30dd\u30fc\u30c8\u3001\u4e0d\u5728\u7740\u4fe1\u30ec\u30dd\u30fc\u30c8\u3001\u96fb\u8a71\u55b6\u696d\u3078\u306e\u7740\u4fe1\u30ec\u30dd\u30fc\u30c8\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u3078\u306e\u7740\u4fe1\u30ec\u30dd\u30fc\u30c8<\/li>\n
        • \u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u30ec\u30dd\u30fc\u30c8\uff1a\u652f\u5e97\u3054\u3068\u306e\u7d50\u679c\u30ec\u30dd\u30fc\u30c8\u3001\u30b7\u30b9\u30c6\u30e0\u5168\u4f53\u306e\u696d\u7e3e\u30ec\u30dd\u30fc\u30c8\u3001\u652f\u5e97\u3054\u3068\u306e\u8a55\u4fa1\u306a\u3057\u9867\u5ba2\u306b\u3064\u3044\u3066\u306e\u30ec\u30dd\u30fc\u30c8\u3001\u9867\u5ba2\u306e\u4e0d\u6e80\u7406\u7531\u306b\u3064\u3044\u3066\u306e\u30ec\u30dd\u30fc\u30c8\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u5225\u306e\u9867\u5ba2\u8a55\u4fa1\u30ec\u30dd\u30fc\u30c8<\/li>\n
        • \u9867\u5ba2\u306e\u610f\u898b\u306e\u30b5\u30de\u30ea\u30fc\u30ec\u30dd\u30fc\u30c8\u3001\u30a4\u30f3\u30d7\u30c3\u30c8\uff0f\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u30c1\u30b1\u30c3\u30c8\u306e\u72b6\u6cc1\u306e\u30b5\u30de\u30ea\u30fc\u30ec\u30dd\u30fc\u30c8<\/li>\n
        • \u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u5225\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6d3b\u52d5\u30ec\u30dd\u30fc\u30c8\u3001\u96fb\u8a71\u4ea4\u63db\u624b\u5225\u306e\u6d3b\u52d5\u30ec\u30dd\u30fc\u30c8<\/li>\n
        • \u30c1\u30e3\u30c3\u30c8\u30c1\u30e3\u30cd\u30eb\u306b\u3064\u3044\u3066\u306e\u30ec\u30dd\u30fc\u30c8<\/li>\n
        • \u96fb\u5b50\u30e1\u30fc\u30eb\u30c1\u30e3\u30cd\u30eb\u306b\u3064\u3044\u3066\u306e\u30ec\u30dd\u30fc\u30c8<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"featured_media":3868,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false},"technology":[38],"technology-use":[],"class_list":["post-3867","projects","type-projects","status-publish","format-standard","has-post-thumbnail","hentry","technology-crm"],"acf":[],"_links":{"self":[{"href":"https:\/\/dft.vn\/jp\/wp-json\/wp\/v2\/projects\/3867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dft.vn\/jp\/wp-json\/wp\/v2\/projects"}],"about":[{"href":"https:\/\/dft.vn\/jp\/wp-json\/wp\/v2\/types\/projects"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dft.vn\/jp\/wp-json\/wp\/v2\/media\/3868"}],"wp:attachment":[{"href":"https:\/\/dft.vn\/jp\/wp-json\/wp\/v2\/media?parent=3867"}],"wp:term":[{"taxonomy":"technology","embeddable":true,"href":"https:\/\/dft.vn\/jp\/wp-json\/wp\/v2\/technology?post=3867"},{"taxonomy":"technology-use","embeddable":true,"href":"https:\/\/dft.vn\/jp\/wp-json\/wp\/v2\/technology-use?post=3867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}