Overview
Our Telecommunications Network Quality Management System is designed to collect and process raw data from core and edge network systems such as Mobile Packet Core, CS Core, MSN, VAS, and IN. This data is processed and analyzed to generate KPIs that reflect network service quality across various time intervals, including hourly, daily, and weekly metrics. The system provides comprehensive visual reports that enable management teams to assess and monitor network quality effectively and identify potential issues early on. The user interface is accessible via both web and mobile devices, allowing for flexible command and control of network quality management at any time and from anywhere. Additionally, the system supports advanced analytical and predictive functions, empowering managers to make data-driven decisions to enhance service quality and optimize the overall user experience.
System Requirements:
- Comprehensive Network Quality Data Management: The system should aggregate quality indicators across the entire network to support operations and enhance business decision-making.
- Reduce Data Processing Time: Minimize the time required to process raw data and make information available for querying, enabling faster insights and decisions.
- Powerful Visualization and Query Tools: Provide a robust and intuitive toolset that allows operators to independently create custom reports and perform ad-hoc queries.
- Rapid Report Creation: Enable quick generation of new consolidated reports to meet changing business needs and operational requirements.
- Productivity Enhancement Tools: Integrate tools such as automated alert systems and scheduled email reporting to enhance operational efficiency.
- User Access Control: Implement role-based access control to ensure data security and user management for different user groups.
- Mobile Application for Senior Management: Provide a mobile application that enables senior management to access and manage the system remotely.
System Features:
- Function for collecting and processing raw data.
- Directly collect data from devices (SGSN; GGSN…) or from OMC systems.
- Reporting and management functions available on smartphones and the web.
- Allows direct management for an individual or group of people right within the application.
- Enables sending operational emails/sms directly from the app when KPI degradation is detected.
- Function for analyzing and calculating KPI metrics.
- The system integrates with more than 30 systems: VAS; IN; CSCORE; PSCORE; MNP….
- Function for analyzing and calculating service KQI provided to customers.
- Digital map for RAN; digital map for transmission; digital map for business operations.
- Role-based access control function; integration with the existing LDAP account system.
